Terms & Conditions

Important information before any session that includes Tarot/ Oracle Card Reading:


Understanding the Cards: While some cards may be interpreted as “bad” (like Death or Devil), they are not inherently negative. Instead, they indicate the importance of addressing certain aspects of your life to achieve the happiness you deserve.

Intention for the Session: Take some time before the session to reflect on what you hope to gain from it.

Purpose of Tarot Readings: Tarot cards are intended for personal guidance and self-exploration, focusing on your journey towards happiness and fulfilment.

Guidance, Not Directives: A reading will provide guidance and insights but will not tell you what to do or provide precise timings for events.

Leisure and Pleasure: Readings are meant for leisure and pleasure purposes only and should not be considered a substitute for medical, legal, or financial advice.

Limitations: Please note that readings about anyone under the age of 18 are not provided.

Cancellation Policy: A 24-hour notice is required to cancel or reschedule appointments.


Important information before any session that includes Reiki/ Crystal Reiki healing:


What is Reiki: Reiki is a gentle and non-invasive energy healing technique that promotes relaxation, balance, and overall well-being.

The Process: Your session will take place remotely.

Confidentiality and Trust: Your privacy and confidentiality are of utmost importance. Rest assured that all information shared during the session is treated with strict confidentiality.

Your Role: Simply relax, let go, and be open to receiving the healing energy. There is no need to actively do anything or try to control the experience.

Sensations and Experiences: Each person’s experience with Reiki is unique. You may feel sensations such as warmth, tingling, or a deep sense of relaxation. Trust that whatever you experience is right for you.

Emotional Release: It is not uncommon for emotions to surface during a Reiki session. This is a natural part of the healing process, and you are in a safe space to express and process any emotions that arise.

Questions and Concerns: I encourage you to ask any questions or share any concerns you may have. Your comfort and understanding are essential, and I am here to support and guide you throughout the session.

Follow-up Recommendations: After your session, I may provide recommendations for self-care, such as staying hydrated, getting enough rest, and engaging in activities that promote relaxation and emotional well-being.





Confidentiality: All sessions are confidential.

Age Restrictions: Tarot readings are conducted for individuals aged 18 years and above. For individuals under 18 years old, written consent from their parent or legal guardian is required to receive a Tarot reading.

Personal Guidance: Readings are intended for personal guidance only and should not involve questions about third parties.


Scope of Services: Healing Hands reading services do not include:

  • Solving crimes or locating lost items or persons
  • Predicting death dates or exact dates of events
  • Diagnosing or curing illnesses
  • Reading about anyone younger than 18 years old

I reserve the right to decline any session that violates my personal ethics.

Please seek help and guidance from licensed professionals for matters beyond the scope of my expertise.

Predictions and Free Will: Please acknowledge that any predictions of the future are not guaranteed outcomes. Predictions are based on current events and can be influenced by your decisions and free will after the session is delivered.


Protection of Privacy: I am committed to protecting your privacy. I will not share your information with third parties unless required by law. Your decision not to provide certain information may limit my ability to provide you with products or services.


Unavailability of Service: If, for any reason (illness or personal circumstances), I am unable to conduct your reading, a full refund will be provided, and you will be kindly asked to re-book through my website.

Appointment Cancellation: If you cannot attend your appointment, efforts will be made to reschedule it. A minimum of 24 hours notice is required.

Cancellation Fee: Failure to give at least 24 hours notice will result in a cancellation fee equal to 100% of your appointment fee. No-shows and late cancellations will not be rebooked until full payment for the next session has been received.

Refund Policy: Refunds will only be provided if the actual session has not been performed. No refunds will be issued based on personal preferences regarding the reading or returns.


Delivery of email readings typically takes between one (1) to three (3) days but may take up to seven (7) days. Delivery of the session can be made via email, WhatsApp call, Zoom, Skype, or (in the instance of Reiki sessions) could also be done without any means of physical or online connection, depending on your chosen method during the booking process.


Right to Refuse Service: I reserve the right to refuse service to anyone, at any time, for any reason.

Website Modifications: I reserve the right to modify the website without notice.


Pricing and Currency: Prices for products and services are subject to change without notice. Unless otherwise indicated, prices are quoted in Pound Sterling (GBP).

Responsible Use: You are responsible for all purchases made through my website and agree to use the website and purchase services or products for legitimate, non-commercial purposes only.

Accuracy of Information: While I strive for accuracy in describing and displaying products and services, please note that my website may contain errors or inaccuracies. I reserve the right to refuse or cancel any order with an incorrect price listing.


For certain sessions, we may provide you with unique music that has been specifically created for our sessions. It is important to establish the boundaries and expectations regarding the usage of this music. By participating in our sessions and receiving the unique music, you agree to the following terms and conditions:

  1. Personal Use Only: The unique music provided to you is for personal use only. You are granted a non-exclusive, non-transferable license to use the music solely for the purpose of your individual sessions with us, one time only. It is strictly prohibited to share, distribute, or reproduce the music in any form without our explicit permission.
  2. Watermarking: We reserve the right to add a unique audio watermark to the music that is specific to our healing sessions. This watermark may consist of a subtle sound effect or voice overlay that identifies the music as belonging to our sessions. The purpose of this watermark is to deter potential theft and to clearly associate the music with our brand.
  3. Copyright Protection: The unique music provided to you is protected by copyright laws and intellectual property rights. Unauthorized use, reproduction, or distribution of the music may result in legal action.
  4. Permission for Public Use: If you are interested in using the music for purposes beyond our sessions, such as public performances, recordings, or any other form of public distribution, you must obtain our explicit permission in writing. Please contact us to discuss such usage requests.

By continuing with our sessions and accepting the unique music provided, you acknowledge and agree to abide by these terms and conditions regarding the usage of the music. Failure to comply with these terms may result in the termination of our services and potential legal consequences.


Links to external websites provided on my website are for convenience only. I do not review, endorse, approve, or control the content, products, or services of these external websites. Your use of these links is at your own risk, and I will not be responsible or liable for any damages arising from such links.


Operation of the Website: I make no representations or warranties, express or implied, regarding the operation of the website or the accuracy, completeness, or reliability of the information, content, materials, or products included on the website.

Use of the Website: Your use of the website is at your own risk. I do not guarantee the timeliness, security, uninterrupted operation, or error-free nature of the website or its content.

Content and Actions: I will not be liable for any damages arising from your use of the website. I accept no liability for the content of the website or the consequences of any actions taken based on the information provided. Divinatory readings and advice provided through this website are for entertainment purposes only.


You agree to defend, indemnify, and hold me harmless from any losses, liabilities, claims, or expenses, including legal fees, arising from your use of my website, violation of the Terms, or the posting or transmission of any materials on the website by you. This includes any claims of copyright or trademark infringement.


The Terms, along with any expressly referred-to documents, constitute the entire agreement between you and me regarding the subject matter and supersede any prior agreement or arrangement, whether oral or written. Both parties acknowledge that neither party has relied on any representations, undertakings, or promises made by the other party before entering into the Terms, except as expressly stated in the Terms.


My failure to exercise or enforce any right or provision of the Terms does not constitute a waiver of that right or provision. A waiver by me of any default does not waive any subsequent default. No waiver by me is effective unless communicated to you in writing.

Failure to adhere to the terms may result in legal consequences.

Please note that the terms and conditions are subject to change, and it is your responsibility to review them periodically for any updates or modifications.  


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